Appointment Cancelation Policy
Appointments must be rescheduled with at least 12 hours of notice free of charge. Failure to provide advanced notification, will result in an additional fee of $25 for rescheduling an appointment.
ALL cancellations (other than weather related) must be made with a minimum of 24-hour notice to avoid Cancellation Penalties. Upon request, a reminder will be sent via email or text message with date and time of appointment the day prior and one hour prior to your appointment.
A $50 Cancellation Penalty will apply when failing to cancel an appointment within 24 hours of your scheduled appointment.
Additionally, Reflections Automotive Detailing reserves the right to apply the following Cancellation Surcharges:
First cancellation β No surcharge
Second cancellation β 10% surcharge of previous scheduled job, plus next appointment must be prepaid via CashApp
Third cancellation β 25% sur.